We ask that parents try to be as informed as possible regarding the ratings of films. All of which will be readily available on the British Board of Film Classification:  https://www.bbfc.co.uk. 

Proof of age may be asked for 12A, 15 & 18 rated screenings. Failure to produce a valid ID may result in children being turned away and/or tickets being refunded.

Children under 2 are not allowed into regular screenings. We encourage all new parents to book in for our weekly Babes In Arms Screens. More details below.

Subtitled Screenings

Select screenings are presented with subtitles for the deaf and hard of hearing. These will be marked next to the performance time as ‘Subtitled’. English subtitles are also present for our foreign language films.

Subtitled shows will be programmed on Wednesdays, in addition to any foreign language titles that may be on release.

Babes In Arms

Babes in arms screenings will take place on Tuesdays. A selected screening of a current release just for parent and baby. 

Lighting is kept at a slightly higher level and the volume is kept lower to be less impactful on the little ones. Changing facilities are also located next to the screen.

Relaxed Screenings

Typically scheduled for Thursday we will be programming a film from our current release for all those in the neurodiverse community, their assistants and carers.

Screenings will be kept at a higher lighting level as well as the sound being lower. Patrons will also be allowed to move about the screen and exit as they please if time is needed away from the screen.

We are proud to take part in the Cinema Exhibitors' Association Card (CEA) national card scheme. Developed by the UK Cinema Association (UKCA).

The card enables less abled cinema guests to receive a complimentary ticket for someone to go with them when they visit a participating cinema.

The card is developed by UKCA’s Disability Working Group, whose members include film exhibitors and distributors, and national disability charities such as RNID, RNIB, Dimensions and Whizz Kidz.

While we encourage all our disabled guests to apply for the CEA Card scheme. The card is just one way for the cinema to look after our guests and if you require an adjustment for your visit, cinema staff will strive to make these whether you have a CEA Card or not.  

How to Book: 

CEA Card bookings are currently only available at the Box Office or on the booking line: 020 3330 7120

More Information: 

https://www.ceacard.co.uk/#main-content

How to apply for a card: 

https://www.ceacard.co.uk/apply       
 

We aim to make our venues as accessible as possible for our mobility impaired guests. 

Both The Arches & The Power Station are fully wheelchair accessible.

The Arches: 

All screens are accessible from ground level with no stairs required.

Wheelchair spaces are located at the front of the screen on the furthest end of the row in Screens 1, 2 & 3.

Bathrooms are available outside each screen with an accessible toilet located in Screen 2/Sweet Shop.

The Power Station: 

All screens are accessible through public lifts into the Power Station and directly into the Cinema foyer from Level 1. 

Wheelchair Spaces are located at the back of the screen on the either side of the row. 

Our VIP Boxes are also fully accessible via DDA approved lifting platforms. 

Bathrooms are available throughout the site with accessible toilets located either side of Screen 1 and next to Screen 2. 

How to Book:

Accessible spaces are currently only available at the Box Office or on the booking line: 020 3330 7120

The Arches:

Storage space is limited within the arches but mobility scooters would be able to be left in the foyer spaces in front of Screen 1,2 & 3 (depending on size). 

While we have CCTV throughout the building any choice to leave scooters would be at your own risk. 

If you have a wheelchair, we can keep it for you in the office. The aisles in the screen can't be blocked so we would have to keep your chair in front corner of the screen - you can request we hold the seats next to this area for you so you're not too separated from your chair.

The Power Station:

Customers with mobility scooters typically leave them in our foyer, where we have CCTV and staff are present - though this is at your own risk.

If you have a wheelchair, we can keep it for you in a storage space away from public areas. The aisles downstairs in the screen can't be blocked so we would have to keep your chair in the back or front corner of the screen - you can request we hold the seats next to those areas for you so you're not separated from your chair.

For more information of the Battersea Power Station’s accessibility please follow the links below: 

Guest Services | Battersea Power Station

Welcome for Visitors (wel-co.me)

We are a cashless venue and do not keep any cash on the premises. 

We ask that customers do not bring any dogs into the venue. This is the foyer and screens. 

However, staff will gladly spend some time with your four-legged friends and give them copious amounts of pets if you’d like to leave them at the door while you have a look around. 

Guide Dogs

Guide dogs are always welcome. We ask that you clearly identify yourself to staff and bring appropriate documentation.

Whilst in the screen we ask that you sit in the back row with the dog on your lap to avoid any possible trip hazard. 

Emotional Support Animals

Unfortunately, at this time we do not allow Emotional Support Animals at this venue.